Use unique passwords
Use a unique passphrase for financial and email accounts. A password manager can help prevent reuse across websites.
Protect the accounts around your money.
Many financial compromises begin outside the credit union - with an email account, reused password, stolen phone, or convincing impersonation message.
Use multi-factor authentication
Enable MFA wherever available, especially for email. Never approve an unexpected sign-in prompt or share a one-time security code.
Protect your email account
Email can be used to reset other accounts. Review recovery methods, forwarding rules, and recent sign-ins if you suspect compromise.
Lost or stolen phone
Use your device provider’s remote-lock or erase features when available, change important passwords, and contact LNFCU if account access may be exposed.
SIM-swap warning
Unexpected loss of cellular service can be a warning sign. Contact your carrier using a trusted method and protect financial accounts promptly.
What LNFCU will not need from you
Do not send passwords, PINs, full card numbers, or one-time security codes through ordinary email, text, or low-risk website forms.
Fraud AwarenessThink you were compromised? Go directly to the Fraud Recovery Checklist rather than continuing a suspicious conversation.